In this section:
- Employee Assistance Program Services
- Benefits to Employers and Supervisors
- Contact Us
- For Affiliate Providers
- Helpful Links and Resources
- Client Satisfaction Survey
The FirstHealth Employee Assistance Program (EAP) is arranged by FirstHealth of the Carolinas and contracts with external employers to provide valuable benefits to employees and close family members. Contact your human resources department to determine if your employer contracts with FirstHealth EAP.
The EAP is designed to help you and your family with personal problems that may be too large or complex for you to handle alone. Sometimes these problems can interfere with your ability to be successful at work.
The EAP provides confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members. We believe that having healthy, well-adjusted employees results in improved job performance and productivity. If you are having a personal problem, FirstHealth’s Employee Assistance Program can help.
Stress and Anxiety
Marriage and Family Discord
Grief and Loss
Wellness and Prevention
Drug and Alcohol Abuse
Personal problems affect productivity and success at work. The use of an EAP benefits employers in the following ways:
Reduce Health Care Costs
Maintain Quality and Customer Satisfaction
Retain Valuable Employees
To contact an EAP counselor, please call the EAP office at (910) 715-3444 or toll-free (888) 278-4595. Appointments are usually scheduled within three business days (or sooner if urgent) at our office in Asheboro, Laurinburg, Pinehurst, Rockingham or Troy, N.C.
You may also ask your supervisor or Human Resources Department to assist you with scheduling an appointment.
Thank you for agreeing to serve as an affiliate provider for FirstHealth EAP. Necessary forms are posted below for your convenience. Please contact us if there are any questions at (910) 715-3444.
Lifestyles TIPS: Timely Information for Personal Success
September 2018: Should I Stay or Should I Go?, Q and A, Healthy Recipes, etc.
August 2018: Here's How to Keep Millennial Employees, Q and A, Healthy Recipes, etc.
July 2018: The Role of Exercise in Mental Health, Q and A, Healthy Recipes, etc.
June 2018: Building Outstanding Customer Service, Q and A, Healthy Recipes, etc.
May 2018: Managing Employees That You Can't See, Q and A, Healthy Recipes, etc.
April 2018: Things to Never Post on LinkedIn, Q and A, Healthy Recipes, etc.
March 2018: More Powerful than ‘I Love You’?, Trust is More Important than Ever, Q and A, Healthy Recipes, etc.
February 2018: The One Habit All CEOs Share, Q and A, Healthy Recipes, etc.
January 2018: Important Tips on Interviewing, Q and A, Healthy Recipes, etc.
December 2017: Must-Haves in a Great Mentor, Q and A, Healthy Recipes, etc.
November 2017: What Children Can Teach Us About Change, Q and A, Healthy Recipes, etc.
October 2017: Trying an Unplugged Lifestyle and Healthy Recipe
Helpful Links and Resources
Suicide Prevention Hotline: (800) 273-8255
Drug Helpline (treatment referrals): (800) 662-HELP
NAMI-North Carolina Helpline or (800) 451-9682
National Domestic Violence Hotline or (800) 799-7233
Moore County Domestic Violence Crisis Line: (910) 947-3333 or Friend to Friend