In this section:
- Employee Assistance Program Services
- Benefits to Employers and Supervisors
- Contact Us
- For Affiliate Providers
- Helpful Links and Resources
- Client Satisfaction Survey
The FirstHealth Employee Assistance Program (EAP) is arranged by FirstHealth of the Carolinas and contracts with external employers to provide valuable benefits to employees and close family members. Contact your human resources department to determine if your employer contracts with FirstHealth EAP.
The EAP is designed to help you and your family with personal problems that may be too large or complex for you to handle alone. Sometimes these problems can interfere with your ability to be successful at work.
The EAP provides confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members. We believe that having healthy, well-adjusted employees results in improved job performance and productivity. If you are having a personal problem, FirstHealth’s Employee Assistance Program can help.
Stress and Anxiety
Marriage and Family Discord
Grief and Loss
Wellness and Prevention
Drug and Alcohol Abuse
Personal problems affect productivity and success at work. The use of an EAP benefits employers in the following ways:
Reduce Health Care Costs
Maintain Quality and Customer Satisfaction
Retain Valuable Employees
To contact an EAP counselor, please call the EAP office at (910) 715-3444 or toll-free (888) 278-4595. Appointments are usually scheduled within three business days (or sooner if urgent) at our office in Asheboro, Laurinburg, Pinehurst, Rockingham or Troy, N.C.
You may also ask your supervisor or Human Resources Department to assist you with scheduling an appointment.
Thank you for agreeing to serve as an affiliate provider for FirstHealth EAP. Necessary forms are posted below for your convenience. Please contact us if there are any questions at (910) 715-3444.
Helpful Links and Resources
Brown Bagger Report
Lifestyles TIPS: Timely Information for Personal Success
November 2017: What Children Can Teach Us About Change, Q and A, Healthy Recipes, etc.
October 2017: Trying an Unplugged Lifestyle and Healthy Recipe
September 2017: We Need High-Performance Coaches, Not Bosses, Q and A, Healthy Recipes, etc.
August 2017: Do Playground Bullies Become Workplace Bullies?, Q and A, Healthy Recipes, etc.
July 2017: Managing Up Isn't a Good Idea, Q and A, Healthy Recipes, etc.
June 2017: Polarizing Politics: Respect is the Key, Q and A, Healthy Recipes, etc.
May 2017: Even Smart People Do Dumb Things, Q and A, Healthy Recipes, etc.
April 2017: It's Important to Make Work Fun, Q and A, Healthy Recipes, etc.
March 2017: Becoming a More Engaging Speaker, Q and A, Healthy Recipes, etc.
February 2017: Addressing Phone Addiction in the Workplace, Q and A, Healthy Recipes, etc.
January 2017: Presentations: Is the Tech Stuff That Important?, Q and A, Healthy Recipes, etc.
December 2016: Things More Managers Need to Do, Q and A, Healthy Recipes, etc.
Helpful Links and Resources
Suicide Prevention Hotline: (800) 273-8255
Drug Helpline (treatment referrals): (800) 662-HELP
NAMI-North Carolina Helpline or (800) 451-9682
National Domestic Violence Hotline or (800) 799-7233
Moore County Domestic Violence Crisis Line: (910) 947-3333 or Friend to Friend