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Employee Assistance Program

Providing confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members.

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The FirstHealth Employee Assistance Program (EAP) is arranged by FirstHealth of the Carolinas and contracts with external employers to provide valuable benefits to employees and close family members.  Contact your human resources department to determine if your employer contracts with FirstHealth EAP.


The EAP is designed to help you and your family with personal problems that may be too large or complex for you to handle alone. Sometimes these problems can interfere with your ability to be successful at work.


The EAP provides confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members. We believe that having healthy, well-adjusted employees results in improved job performance and productivity. If you are having a personal problem, FirstHealth’s Employee Assistance Program can help.


Employee Assistance Program Services

Stress and Anxiety


Caregiver Support

Marriage and Family Discord

Relationship Problems

Parenting Dilemmas

Coping with Financial and Legal Issues

Grief and Loss

Wellness and Prevention

Drug and Alcohol Abuse

Work-related Stress


Benefits to Employers & Supervisors

Personal problems affect productivity and success at work. The use of an EAP benefits employers in the following ways:

Reduce Health Care Costs

Increase Productivity

Reduce Absenteeism

Maintain Quality and Customer Satisfaction

Reduce Turnover

Retain Valuable Employees


Contact Us

To contact an EAP counselor, please call the EAP office at (910) 715-3444 or toll-free (888) 278-4595. Appointments are usually scheduled within three business days (or sooner if urgent) at our office in Asheboro, Laurinburg, Pinehurst, Rockingham or Troy, N.C.

You may also ask your supervisor or Human Resources Department to assist you with scheduling an appointment.


For Affiliate Providers

Thank you for agreeing to serve as an affiliate provider for FirstHealth EAP.  Necessary forms are posted below for your convenience.  Please contact us if there are any questions at (910) 715-3444.

Affiliate Services Case Closing Report Form

Client Information Form

Self-Referral Acknowledgement Form

EAP Statement of Understanding

Notice of Privacy Practices Acknowledgement

Notice of Privacy Practices Brochure



Helpful Links and Resources


Brown Bagger Report

      April 2017: LGBTQ Support in the Workplace

      March 2017: Strategies for Reducing Stress when Career and Caregiving Clash

      February 2017: Social Media Confidentiality for EA Clinicians and Clients

      January 2017: Innovative Program is ‘Manning up’ Mental Health 

      December 2016: Bridging the Gap Managing a Multigenerational Workforce

      November 2016: Determining Your Boss’s Communication Style

      October 2016: Make the Most of Your Minutes, Time-Management Tips for Stressed- Out Professionals

      September 2016: Taking the Lead in Financial Wellness

      August 2016: Mindfulness, Transforming Your Clients & Yourself

      July 2016: Putting an Ethical Culture into Practice

      June 2016: Striving for Humility in the Workplace

      May 2016: Adult Learning Principles



Lifestyles TIPS: Timely Information for Personal Success

       April 2017: It's Important to Make Work Fun, Q and A, Healthy Recipes, etc.

       March 2017: Becoming a More Engaging Speaker, Q and A, Healthy Recipes, etc.

       February 2017: Addressing Phone Addiction in the Workplace, Q and A, Healthy Recipes, etc.

       January 2017: Presentations: Is the Tech Stuff That Important?, Q and A, Healthy Recipes, etc.

       December 2016: Things More Managers Need to Do, Q and A, Healthy Recipes, etc.

       November 2016:Annual Performance Reviews: RIP, Q and A, Healthy Recipes, etc. 

       October 2016: How to Deal with Annoying Coworkers

       September 2016: Lack of Sleep is Nothing to Yawn About, Q and A, Healthy Recipes, etc.

       August 2016: Embracing Reverse Mentoring, Q and A, Healthy Recipes, etc.

       July 2016: Here to Stay--or the Latest Fad?, Q and A, Healthy Recipes, etc.

       June 2016: Get Out of that Summertime Rut, Q and A, Healthy Recipes, etc.

May 2016: Mistakes that Drive Customers Away, Q and A, Healthy Recipes, etc.


Helpful Links and Resources 

Suicide Prevention Hotline: (800) 273-8255

Drug Helpline  (treatment referrals):  (800) 662-HELP

NAMI-North Carolina Helpline or (800) 451-9682

Alcoholics Anonymous   

Moore County Alcoholics Anonymous 

National Domestic Violence Hotline or (800) 799-7233  

Moore County Domestic Violence Crisis Line: (910) 947-3333 or Friend to Friend 

Gamblers Anonymous

Parenting with Love & Logic



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