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Employee Assistance Program

Providing confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members.

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The FirstHealth Employee Assistance Program (EAP) is arranged by FirstHealth of the Carolinas and contracts with external employers to provide valuable benefits to employees and close family members.  Contact your human resources department to determine if your employer contracts with FirstHealth EAP.


The EAP is designed to help you and your family with personal problems that may be too large or complex for you to handle alone. Sometimes these problems can interfere with your ability to be successful at work.


The EAP provides confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members. We believe that having healthy, well-adjusted employees results in improved job performance and productivity. If you are having a personal problem, FirstHealth’s Employee Assistance Program can help.


Employee Assistance Program Services

Stress and Anxiety


Caregiver Support

Marriage and Family Discord

Relationship Problems

Parenting Dilemmas

Grief and Loss

Wellness and Prevention

Drug and Alcohol Abuse

Work-related Stress


Benefits to Employers & Supervisors

Personal problems affect productivity and success at work. The use of an EAP benefits employers in the following ways:

Reduce Health Care Costs

Increase Productivity

Reduce Absenteeism

Maintain Quality and Customer Satisfaction

Reduce Turnover

Retain Valuable Employees


Contact Us

To contact an EAP counselor, please call the EAP office at (910) 715-3444 or toll-free (888) 278-4595. Appointments are usually scheduled within three business days (or sooner if urgent) at our office in Asheboro, Laurinburg, Pinehurst, Rockingham or Troy, N.C.

You may also ask your supervisor or Human Resources Department to assist you with scheduling an appointment.


For Affiliate Providers

Thank you for agreeing to serve as an affiliate provider for FirstHealth EAP.  Necessary forms are posted below for your convenience.  Please contact us if there are any questions at (910) 715-3444.

Affiliate Services Case Closing Report Form

Client Information Form

Self-Referral Acknowledgement Form

EAP Statement of Understanding

Notice of Privacy Practices Acknowledgement

Notice of Privacy Practices Brochure



Brown Bagger:

      September 2018: Drinking in the Workplace: Alcohol Deaths Exceed Opiate Overdoses

      August 2018: Why Human Emotions will Spell Success in the Workforce of the Future

      July 2018: A Kinder, Gentler Workplace, Nurturing habits that can Transform a Company

      June 2018: Aspiring to a Zero-Suicide Mindset

      May 2018: Compassion Fatigue: What is it? How does it relate to stress & burnout?

      April 2018: Personal Responsibility Key to Getting in Financial Shape

      March 2018: Employees Need Your Help to Confront Bullies

      February 2018: Investing in Harassment Prevention 

      January 2018: Religion in the Workplace, Practicing Diversity is Never Easy

      December 2017: He Said, She Said, Bridging the Gender Communication Gap

      November 2017: Employment on the Autism Spectrum

      October 2017: Too Much Technology: Boundaries and & Limitations at Work and Home




Lifestyles TIPS: Timely Information for Personal Success

       September 2018: Should I Stay or Should I Go?, Q and A, Healthy Recipes, etc.

       August 2018: Here's How to Keep Millennial Employees, Q and A, Healthy Recipes, etc.

       July 2018: The Role of Exercise in Mental Health, Q and A, Healthy Recipes, etc.

       June 2018: Building Outstanding Customer Service, Q and A, Healthy Recipes, etc. 

       May 2018: Managing Employees That You Can't See, Q and A, Healthy Recipes, etc.

       April 2018: Things to Never Post on LinkedIn, Q and A, Healthy Recipes, etc.

       March 2018: More Powerful than ‘I Love You’?, Trust is More Important than Ever, Q and A, Healthy Recipes, etc.

       February 2018: The One Habit All CEOs Share, Q and A, Healthy Recipes, etc.

       January 2018: Important Tips on Interviewing, Q and A, Healthy Recipes, etc.       

       December 2017: Must-Haves in a Great Mentor, Q and A, Healthy Recipes, etc.

       November 2017: What Children Can Teach Us About Change, Q and A, Healthy Recipes, etc.

       October 2017: Trying an Unplugged Lifestyle and Healthy Recipe




Helpful Links and Resources 

Suicide Prevention Hotline: (800) 273-8255

Drug Helpline  (treatment referrals):  (800) 662-HELP

NAMI-North Carolina Helpline or (800) 451-9682

Alcoholics Anonymous   

Moore County Alcoholics Anonymous 

National Domestic Violence Hotline or (800) 799-7233  

Moore County Domestic Violence Crisis Line: (910) 947-3333 or Friend to Friend 

Gamblers Anonymous

Parenting with Love & Logic



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