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Employee Assistance Program

Providing confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members.

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The FirstHealth Employee Assistance Program (EAP) is arranged by FirstHealth of the Carolinas and contracts with external employers to provide valuable benefits to employees and close family members.  Contact your human resources department to determine if your employer contracts with FirstHealth EAP.


The EAP is designed to help you and your family with personal problems that may be too large or complex for you to handle alone. Sometimes these problems can interfere with your ability to be successful at work.


The EAP provides confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members. We believe that having healthy, well-adjusted employees results in improved job performance and productivity. If you are having a personal problem, FirstHealth’s Employee Assistance Program can help.


Employee Assistance Program Services

Stress and Anxiety


Caregiver Support

Marriage and Family Discord

Relationship Problems

Parenting Dilemmas

Grief and Loss

Wellness and Prevention

Drug and Alcohol Abuse

Work-related Stress


Benefits to Employers & Supervisors

Personal problems affect productivity and success at work. The use of an EAP benefits employers in the following ways:

Reduce Health Care Costs

Increase Productivity

Reduce Absenteeism

Maintain Quality and Customer Satisfaction

Reduce Turnover

Retain Valuable Employees


Contact Us

To contact an EAP counselor, please call the EAP office at (910) 715-3444 or toll-free (888) 278-4595. Appointments are usually scheduled within three business days (or sooner if urgent) at our office in Laurinburg, Pinehurst, Raeford, Rockingham, Sanford or Troy, N.C.

You may also ask your supervisor or Human Resources Department to assist you with scheduling an appointment.


For Affiliate Providers

Thank you for agreeing to serve as an affiliate provider for FirstHealth EAP.  Necessary forms are posted below for your convenience.  Please contact us if there are any questions at (910) 715-3444.

Affiliate Services Case Closing Report Form

Client Information Form

Self-Referral Acknowledgement Form

EAP Statement of Understanding

Notice of Privacy Practices Acknowledgement

Notice of Privacy Practices Brochure



Brown Bagger:

      September 2019: The Threat of Workplace Violence is all Too Real

      August 2019: How Does Your Boss Communicate?

      July 2019: Presenteeism…Don’t Underestimate its Impact on Productivity

      June 2019: Paula’s Dilemma Conflict Management Recommendations

      May 2019: Mental Health Matters- Getting Past Stigma is a Crucial Step

      April 2019: Philosophies that Lead to a Destructive Company Culture

      March 2019: Understanding, Motivating Multi-Generational Workforces

      February 2019: What is Trauma-Informed Care?Why is it Important?

      January 2019: Travel Safety: Niche for EAPs?

      December 2018:  Holiday Stress Relief! Using the Mindfulness Approach

      November 2018: Assessing Individuals for Likelihood of Workplace Violence

      October 2018: More Effective Sexual Harassment Trainings Needed



Lifestyles TIPS: Timely Information for Personal Success

     September 2019: Strategies for Managing Self-Doubt, Healthy Recipe

     August 2019: Don’t Let Workplace Culture Fly under the Radar, Healthy Recipe

     July 2019:  Remaining Indispensable at Work, Healthy Recipe

     June 2019: Why is Employee Recognition so Difficult?, Healthy Recipe

     May 2019: Innovative Work Cultures are Not all Fun and Games, Healthy Recipe

      April 2019: 10 Commandments for Business Leaders, Healthy Recipe

      March 2019: What do Millennials Really Want?, Healthy Recipes, etc.

      February 2019: Office Romances: Usually a Bad Idea, Healthy Recipes, etc.

      January 2019: Will Fancy Office Buildings Become Extinct?, Q and A, Healthy Recipes, etc.

      December 2018: Taking Your Workplace Culture to New HEIGHTS – Part II, Q and A, Healthy Recipes, etc.

      November 2018: Taking Your Workplace Culture to New HEIGHTS – Part I, Q and A, Healthy Recipes, etc.

       October 2018: Lunch Breaks: Overlooked Source of Stress Relief?, Q and A, Healthy Recipes, etc.








Helpful Links and Resources 

Suicide Prevention Hotline: (800) 273-8255

Drug Helpline  (treatment referrals):  (800) 662-HELP

NAMI-North Carolina Helpline or (800) 451-9682

Alcoholics Anonymous   

Moore County Alcoholics Anonymous 

National Domestic Violence Hotline or (800) 799-7233  

Moore County Domestic Violence Crisis Line: (910) 947-3333 or Friend to Friend 

Gamblers Anonymous

Parenting with Love & Logic



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