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Employee Assistance Program

Providing confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members.

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The FirstHealth Employee Assistance Program (EAP) is arranged by FirstHealth of the Carolinas and contracts with external employers to provide valuable benefits to employees and close family members.  Contact your human resources department to determine if your employer contracts with FirstHealth EAP.


The EAP is designed to help you and your family with personal problems that may be too large or complex for you to handle alone. Sometimes these problems can interfere with your ability to be successful at work.


The EAP provides confidential assessment, counseling and referral services in a professional setting at no cost to the employee or family members. We believe that having healthy, well-adjusted employees results in improved job performance and productivity. If you are having a personal problem, FirstHealth’s Employee Assistance Program can help.


Employee Assistance Program Services

Stress and Anxiety


Caregiver Support

Marriage and Family Discord

Relationship Problems

Parenting Dilemmas

Coping with Financial and Legal Issues

Grief and Loss

Wellness and Prevention

Drug and Alcohol Abuse

Work-related Stress


Benefits to Employers & Supervisors

Personal problems affect productivity and success at work. The use of an EAP benefits employers in the following ways:

Reduce Health Care Costs

Increase Productivity

Reduce Absenteeism

Maintain Quality and Customer Satisfaction

Reduce Turnover

Retain Valuable Employees


Contact Us

To contact an EAP counselor, please call the EAP office at (910) 715-3444 or toll-free (888) 278-4595. Appointments are usually scheduled within three business days (or sooner if urgent) at our office in Asheboro, Laurinburg, Pinehurst, Rockingham or Troy, N.C.

You may also ask your supervisor or Human Resources Department to assist you with scheduling an appointment.


For Affiliate Providers

Thank you for agreeing to serve as an affiliate provider for FirstHealth EAP.  Necessary forms are posted below for your convenience.  Please contact us if there are any questions at (910) 715-3444.

Affiliate Services Case Closing Report Form

Client Information Form

Self-Referral Acknowledgement Form

EAP Statement of Understanding




Helpful Links and Resources


Brown Bagger Report

      June 2016: Striving for Humility in the Workplace

      May 2016: Adult Learning Principles

      April 2016: Tools to End Workplace Bullying

      March 2016: The Dangers of Shift Work

      February 2016: Drug-Free Workplace Policy

      January 2016: All Bosses are not Created Equal

      December 2015: Taking an End-of-Year Financial Checkup

      November 2015: Understanding Autism in the Workplace

      October 2015: The Feeling Owed Syndrome: The demands of caregiving can catch up

      September 2015: Presenteeism…it’s often worse than absenteeism

      August 2015: Many Millennials Lack Real-World Knowledge

      July 2015: Connecting Conversations


Lifestyles TIPS: Timely Information for Personal Success

       June 2016: Get Out of that Summertime Rut, Q and A, Healthy Recipes, etc.

May 2016: Mistakes that Drive Customers Away, Q and A, Healthy Recipes, etc.

April 2016: Dieting Magic - or Logic?, Q and A, Healthy Recipes, etc.

March 2016: Learning to Say NO is Vital to Your Health, Q and A, Healthy Recipes, etc.

February 2016: Bidding Farewell to Death by Power Point, Q and A, Healthy Recipes, etc.

January 2016: What's Your Morph?, Q and A, Healthy Recipes, etc.

December 2015: Noticing the Positive Things at Work, Q and A, Healthy Recipes, etc.

November 2015: It's Still Necessary to "Press some Flesh," Q and A, Healthy Recipes, etc. 

October 2015: So, You Think You're Strong?, Q and A, Healthy Recipes, etc.

September 2015: Tips for Getting Ahead at Work, Q and A, Healthy Recipes, etc.

August 2015: What's Hot this Summer?, Q and A, Healthy Recipes, etc.

July 2015: What You Need to Succeed, Q and A, Healthy Recipes, etc.


Helpful Links and Resources 

Suicide Prevention Hotline: (800) 273-8255

Drug Helpline  (treatment referrals):  (800) 662-HELP

NAMI-North Carolina Helpline or (800) 451-9682

Alcoholics Anonymous   

Moore County Alcoholics Anonymous 

National Domestic Violence Hotline or (800) 799-7233  

Moore County Domestic Violence Crisis Line: (910) 947-3333 or Friend to Friend 

Gamblers Anonymous

Parenting with Love & Logic



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