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FirstHealth Response is a personal emergency response service based at FirstHealth Moore Regional Hospital.  This service provides 24-hour assistance with the touch of a button and is available to residents in Anson, Chatham, Cumberland, Harnett, Hoke, Lee, Montgomery, Moore, Richmond, Robeson, Scotland and surrounding counties.

Each subscriber receives a lightweight comfortable Personal Help Button. It should be worn at all times – on a neck chain, wrist band or clipped to clothing. Also provided is an Emergency Home Communicator, an electronic device about the size of an answering machine that connects to the telephone line.

How does it work?

If you need help, press the Personal Help Button to automatically send a call to the FirstHealth Response Monitoring Center in Pinehurst, N.C. Reliable, trained personnel will receive the signal and immediately attempt to call you at home.

If unable to reach you, they will contact one of your nearby responders (friends or relatives you identify when you subscribe), or if the situation is more serious, the Monitoring Center will call for an ambulance or the police.

The communication has a built-in inactivity timer that will alert the Monitoring Center if they haven’t heard from you in a specified amount of time.

For more information call FirstHealth Response at (910) 715-1271 or toll-free at (800) 213-3284.

To download the FirstHealth Response brochure, please click here.

To submit an application online for FirstHealth Response service, please click here.



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