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Emergency Medical Services (EMS)

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EMS ambulances are essentially emergency rooms on wheels. Paramedics and emergency medical technicians (EMTs) with special training in trauma and cardiac care staff the ambulances in FirstHealth’s Regional Emergency Medical Services (EMS) System. Each ambulance is equipped with advanced equipment including 12-lead EKGs to assist with the early recognition of a heart attack.

Unless time is critical and another hospital is nearer, the EMS crews generally transport patients to the hospital that they or their families choose.

EMS paramedics have standing orders for most treatments they perform in the field, but also have the ability to radio a FirstHealth Emergency Medicine physician if needed during emergency rescue and transport missions.  EMS always radios a report to the Emergency Department so the staff knows the patient is on the way.  This ensures that patients receive expert care en route to the hospital and that the Emergency Department staff is ready to begin treatment the moment the patient arrives.

FirstHealth of the Carolinas provides 911 (EMS) for three counties in North Carolina; Chatham, Montgomery and Richmond. 

With 40 ambulances and 200 employees, the FirstHealth Regional EMS System is one of the largest ambulance systems in North Carolina, covering more than 3,000 square miles. 

The system also includes Medical Transport in Moore County, hospital-to-hospital transport teams in Hoke, Moore and Scotland counties and responds to more than 25,000 calls and transports more than 20,000 patients annually.


FirstHealth EMS Administration (910) 715-1860

Chatham County EMS (919) 542-7377

Montgomery County EMS (910) 571-5499

Richmond County EMS (910) 895-0955



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