Quick Access to Trusted Providers

Virtual Care at FirstHealth

FirstHealth Virtual Care gives patients quick access to trusted providers, allowing them to avoid time-consuming clinic visits or unnecessary emergency room visits. Our providers can help with conditions like flu, bronchitis, allergies, rashes and more. They can also order labs, imaging, medication refills and make referrals to specialists. Virtual Care is available through FirstHealth MyChart. Need to create an account? Visit our registration page to get started.

Create a MyChart Account

Virtual Care 101: See Your Options

FirstHealth On the Go

Starting a FirstHealth On the Go visit is easy. Follow these steps.

  1. Login to MyChart. If you don't have an account, visit FirstHealthOntheGo.org to get started.
  2. From the main menu, select "FirstHealth On the Go"
  3. Confirm your location, reason for your visit and test your hardware.
  4. Begin Your Visit

FirstHealth On the Go is available for routine, non-emergency health issues like sinus problems, respiratory infections, allergies, flu symptoms, rashes and many other illnesses. The provider will diagnose symptoms and recommend treatment, which may include a prescription. Prescriptions will only be given when medically necessary. Start a visit.

Remember, if you have a life-threatening medical issue or emergency, dial 911 or go to your nearest emergency room.

Save Time

Avoid the long wait times of an urgent care of ER

Certified Providers

Our licensed providers help with conditions like the flu, bronchitis, rashes, sinus infections and more

Anywhere

Talk to a provider from wherever you are in North Carolina

Cost

$0-45 per visit depending on your health plan



What is FirstHealth On the Go?

FirstHealth On the Go is available for routine, non-emergency health issues like sinus problems, respiratory infections, allergies, flu symptoms, rashes and many other illnesses. The provider will diagnose symptoms and recommend treatment, which may include a prescription. Prescriptions will only be given when medically necessary.

Who is providing FirstHealth On the Go?

FirstHealth On the Go general medical telehealth services are provided by an established network of licensed FirstHealth providers.

How much does it cost?

$0-45 per visit depending on your health plan.

Convenient Care or On the Go?

Convenient Care

  • Minor sprains/strains/fractures
  • X-ray
  • Cuts that may need stitches
  • Physicals
  • Labs

On the Go

  • Cold/Flu
  • Allergies
  • Rash
  • Pink Eye
  • UTI

How do I set up my FirstHealth On the Go account?

You will need to visit FirstHealthOntheGo.org. If you already have a FirstHealth MyChart account, you will log in and follow the steps below.

FirstHealth On the Go

On-demand video visit with a FirstHealth provider for non-emergent care.

  • For all ages
  • Available 6 a.m. to 10 p.m.
  • No appointment needed
  • $0-45 depending on your health plan
  • For new and established patients

Start a Visit

Virtual Primary Care

Build a relationship with your provider from the comfort of home.

  • Designed for busy adults
  • Patients establish a relationship with a provider virtually
  • No waiting rooms or unnecessary time away from your life
  • Personalized care

Learn More