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FirstHealth On the Go Makes Doctors Available Anytime, Anywhere

| Date Posted: 12/10/2019

Seeing a doctor just got a little bit easier thanks to a new offering from FirstHealth of the Carolinas.


FirstHealth On the Go, through a partnership with Teladoc, provides people in the Sandhills virtual access to board-certified doctors 24 hours a day through the convenience of a phone, tablet or computer. 


Dr. Daniel Barnes, president of FirstHealth Physician Group, said On the Go will help fill gaps in coverage for patients who might not be able to make it to their primary care physician.


“I’m excited to see how FirstHealth On the Go will improve the experience for people who need medical care,” he said. “We all know that cold or flu symptoms don’t always pop up during the business day, so we are thrilled that we can meet our patients’ needs whenever they arise.”


FirstHealth On the Go will be available to every member of the family, from children to adults, and doctors will be able to send necessary prescriptions to the pharmacy of your choice.


Along with FirstHealth’s large network of primary care practices and convenient care locations, FirstHealth On the Go further expands access to key healthcare services.


Whether it’s in the middle of the night or over the weekend, On the Go is available when patients need it, and the virtual platform helps eliminate the burden of travel.


“The idea of a virtual visit might sound intimidating at first but think of it this way – if you FaceTime with friends or family, you can use FirstHealth On the Go,” Barnes said. “Your visit will likely be over in a matter of minutes, and you can be on your way to feeling better without leaving your home.”


On the Go physicians will treat many common medical conditions, including cold and flu symptoms, allergies, pink eye, ear infection, respiratory infection, sinus problems, skin problems and other non-emergency medical conditions. Patients will also have the ability to share notes from their virtual visit with a primary care physician.


The cost of a visit will depend on your health plan. To get started, download the app on the Google Play or Apple iTunes store or visit the On the Go website to register.




About FirstHealth: FirstHealth of the Carolinas, a private, not-for-profit health care network, is headquartered in Pinehurst. Its more than 5,200 employees serve 15 counties in the mid-Carolinas. Licensed for four hospitals with 610 beds and also including facilities for inpatient and outpatient rehabilitation, a hospice, a palliative care program, a home care program, community outreach programs, behavioral services, fitness facilities, primary and convenient care practices, a hospitality house, EMS and critical care transport services, a non-profit insurance plan, a philanthropic foundation and a host of other services, FirstHealth demonstrates a commitment to treating the whole patient and to providing quality health care for the entire community – especially those in need. The flagship, Moore Regional Hospital is ranked Top in State and Nation for Major Orthopaedic Surgery based on Quantros' CareChex® 2019 Hospital Quality Ratings Analysis (HQRA), and is a Blue Center of Distinction for maternity, cardiac care, knee and hip replacement and bariatrics.


About Teladoc: Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Through our award-winning consumer experience brands – Advance Medical, Best Doctors, BetterHelp, HealthiestYou, and Teladoc – we help millions of people around the world resolve their healthcare needs with confidence. With more than 2000 employees, Teladoc Health delivers care in 125 countries and in more than 20 languages, partnering with world’s leading insurers, employers and health systems to transform care delivery.

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