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FirstHealth Home Care Named a 2012 Top HomeCare Elite Agency

| Date Posted: 12/11/2012

PINEHURST – FirstHealth Home Care has been named a Top Agency of the 2012 HomeCare Elite, a compilation of the top-performing home health agencies in the United States.

Now in its seventh year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement and financial performance.

“The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community,” said Susan L. Henricks, president and COO of National Research Corporation, the parent company of OCS HomeCare. “Their success offers data-driven proof of being well-managed and high-quality care providers to hospitals, managed care organizations, ACOs and other potential referral partners across the health care continuum. Again this year, we updated our methodology to reflect the rapidly evolving quality-focused health care landscape and national value-based purchasing trends. We congratulate FirstHealth Home Care on being recognized as a top home care agency.”

Patty Upham, director of FirstHealth Home Care, credits the agency’s commitment to quality and efficiency with its ability to achieve recognition as one of the HomeCare Elite.

“Our goal is to provide the highest quality, most cost-effective care to our patients in the comfort and safety of their own home,” she says. “This recognition confirms that we are doing just that.”

“HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue,” said Marci Heydt, product manager for the post-acute care business group of DecisionHealth. “Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but also can continue to excel in clinical, patient experience, quality improvement and financial outcomes.”

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum health care metrics and analytics, and DecisionHealth, the publisher of Home Health Line, the industry’s most respected independent newsletter.

The data used for this analysis were compiled from publicly available information.

The entire list of 2012 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at For more information on the services offered by FirstHealth Home Care, call (800) 213-3284. FirstHealth Home Care offers services in Moore, Montgomery, Richmond, Lee, Scotland and Hoke counties.

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