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Q&A: What is Convenient Care?

| Date Posted: 3/9/2022

PINEHURST, N.C. -- When you need medical care that can’t wait, FirstHealth Convenient Care is ready to serve.


Convenient Care is designed to fill the void between a trip to the emergency room and a normal appointment with a primary care provider, giving patients a one-stop option for unscheduled care.


Convenient Care Locations


FirstHealth operates nine Convenient Care clinics across the Sandhills. They are open seven days a week from 8 a.m. to 7:30 p.m. and are only closed on select holidays.


We have answers to common questions about Convenient Care.


What is convenient care?

Convenient Care provides treatment for all your urgent but non-life-threatening illnesses and family medical care needs. Have a sprained ankle? We can help. Need to be tested for COVID-19, flu or strep throat? We can do that, too. We also treat other general illnesses like asthma, ear infections, insect bites, rashes, urinary tract infections and more.


Do I need to make an appointment?

Never. Convenient Care clinics are designed as walk-in facilities. Appointments are not necessary to be seen and treated. 


How does COVID-19 testing work?

If you suspect you have COVID-19, visit a Convenient Care clinic and call the front desk to let them know you need a test. If you don’t need to be seen by a provider, a clinic staff nurse will perform the test and you can expect results in about 24 hours. We also provide COVID-19 testing for travel purposes.


What other services can Convenient Care provide?

We do much more than simply assess symptoms and prescribe medications. We do X-rays and other imaging services, sports physicals and flu shots.


Is insurance accepted?

Yes. Convenient Care clinics accept most commercial insurance carriers, and in many cases, a Convenient Care co-pay will be the same as a primary care co-pay.

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