Throughout the COVID-19 pandemic, FirstHealth of the Carolinas has remained committed to providing exceptional care in a safe environment. We have put robust strategies in place to keep our staff members, patients and visitors healthy, and we have vaccinated thousands of people across the Sandhills in an effort to bring the pandemic to an end. Below you will find information about how to receive a COVID-19 test, vaccine or booster shot, along with our latest hospitalization data for our system.
- COVID-19 Vaccines
- COVID-19 Booster Shots
- COVID-19 Hospitalization Data
- COVID-19 Testing
- Isolation Guidelines, COVID-19 Health Tips
- Monoclonal Antibody Treatment
- Visitor Restrictions
- Caring For You in New Ways
- Additional Resources
FirstHealth is offering COVID-19 vaccines at several of its primary care and occupational health clinics across our service area. Appointments are required. Anyone 18 and older is eligible to be vaccinated, and those 12 and older can be scheduled to receive a Pfizer vaccine by their parent or legal guardian. Please call (910) 715-7468 to schedule an appointment at one of our clinics. Several counties within the FirstHealth service area also continue to offer vaccinations. Please check availability from health departments in your area. In Moore County, call (910) 947-7468. In Richmond County, call (910) 417-4909.
Great care has been taken to ensure that the Pfizer, Moderna and Johnson & Johnson COVID-19 vaccines are safe and effective. The federal government has pledged to cover the cost of COVID-19 vaccines. Depending on your insurance plan and where you receive a vaccine, administrative fees may be billed to your insurance company, but there will be no out-of-pocket costs for you.
Anyone who received a Pfizer-BioNTech, Moderna or Johnson & Johnson COVID-19 vaccine is eligible for a booster. The CDC recommends the Pfizer-BioNTech or Moderna booster shots, although some people may be eligible to get Johnson & Johnson's in some situations. The CDC recommends everyone 18 and older receive a booster shot at 5 months or more after their initial series of Pfizer, 6 months or more after their initial series of Moderna and two months or more after Johnson & Johnson.
FirstHealth is offering COVID-19 booster shots by appointment at several Primary Care clinics in the Sandhills. In Moore County, call (910) 215-5210 to schedule a booster shot at FirstHealth Family Medicine - Pinecroft. In Richmond County, call (910) 417-3850 to schedule an appointment at FirstHealth Family Medicine - Rockingham. In Hoke County, call (910) 904-2350 to schedule an appointment at FirstHealth Family Medicine - Raeford. In Montgomery County, call (910) 571-5170 to schedule an appointment at FirstHealth Occupational Health & Wellness - Troy.
COVID-19 booster shots are also available by appointment through local providers, including local health departments and pharmacy locations such as CVS, Walgreens and Walmart. Pediatric and youth vaccines are available at local health departments, pediatric practices and pharmacies.
Those eligible for boosters may choose which vaccine they receive as a booster dose. Some people may have a preference for the vaccine type that they originally received and others may prefer to get a different booster. CDC’s recommendations now allow for this type of mix and match dosing for booster shots.
COVID-19 Hospitalization Data
Hospitalization data below includes all four FirstHealth hospitals. Hospitalized COVID patients are from numerous North Carolina counties, including Moore, Richmond, Cumberland, Hoke, Lee, Robeson, Montgomery, Scotland, Randolph, Harnett, Chatham and Johnston counties. Some patients are from outside North Carolina.
% Hospitalized Patients with COVID-19
Data last updated: June 27, 2022
FirstHealth offers COVID-19 testing seven days a week at its 10 Convenient Care clinics. Those seeking tests can register and check-in from their car upon arrival at Convenient Care.
There are COVID-19 testing sites throughout North Carolina. Visit the NC Department of Health and Human Services website for where to get tested and what to do after your test. Those seeking tests should not visit FirstHealth hospital emergency rooms.
If you are the parent or legal guardian requesting test results for a patient under 18 years old, visit this page for more information on signing up for MyChart.
The cost for COVID-19 testing depends on the type of test before insurance or other financial assistance discounts are applied. If you have health insurance, you will likely pay nothing, as most insurance companies are fully covering the cost of testing. Doctor visits and other services outside of the test, including convenient care and emergency room visits, are billed separately as any other medical services at FirstHealth of the Carolinas.
Isolation guidelines, COVID-19 Health Tips
There are many ways you can lower your risk of contracting COVID-19. The first step is to get vaccinated and a booster shot when you are eligible. COVID-19 vaccines reduce the risk of people getting COVID-19 and can also reduce the risk of spreading it. The CDC has produced specific guidelines to help communities decide what prevention steps to take based on the latest data. Levels can be low, medium, or high and are determined by looking at hospital beds being used, hospital admissions, and the total number of new COVID-19 cases in an area. Find out more about the Sandhills and North Carolina data.
Be on the lookout for COVID-19 symptoms, which include fever, cough, shortness of breath, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell. If you test positive for COVID-19, be sure to keep track of your symptoms and do the following.
Monoclonal Antibodies for Treatment of COVID-19
While vaccines provide the best protection from COVID-19, treatment options such as monoclonal antibodies are available at FirstHealth. Availability is limited. If you have been diagnosed with COVID-19 and are at high risk for developing severe COVID-19, you may be eligible for monoclonal antibody treatment. If taken early, they can reduce the risk of severe disease, hospitalization and death. FirstHealth offers monoclonal antibodies treatment in Troy. Talk to your doctor to see if you qualify for this treatment. For a listing of monoclonal antibodies treatment locations, visit https://covid19.ncdhhs.gov/FindTreatment.
Ways we are keeping you safe
FirstHealth has always been committed to providing exceptional care, and that remains true during this pandemic. Throughout our system, we have implemented robust procedures for ensuring your health and safety. Masks are required at all FirstHealth facilities and clinics, and visitor restrictions remain in place at our hospitals. They include the following:
- Hospital Inpatient, Surgery and ICU patients — Two healthy adult support people.
- Hospital Outpatient (for example, lab testing, imaging or cardiology testing at a FirstHealth hospital) — Two healthy adult support people.
- Emergency Department — One healthy adult support person. Pediatric patients and special needs patients are each allowed two healthy adult support people.
- Women & Children’s — Two healthy adult support people for laboring and obstetric patients for the duration of their stay.
- COVID-positive patients or patients under investigation for COVID-19 will be allowed two healthy adult support people to visit for 30 minutes once per day. Visitors must wear personal protective equipment and schedule visitation with the patient's care team.
- No visitors under the age of 18 are allowed.
All visitors entering a FirstHealth facility must review COVID-19 screening questions and undergo temperature screening. Required screening questions:
- Do you have COVID-19 or have you been exposed to COVID-19 in the last 14 days?
- Do you have a fever, cough or shortness of breath?
- Have you recently lost taste and/or smell with no other explanation?
Visitors should not enter the facility if they answer yes to any of these questions. Additionally, visitors will be required to undergo temperature screening upon entering the facility.
Additional Women and Children's visitation guidelines:
- Triage patients may have one visitor at the bedside until a more permanent inpatient room is available or indicated.
- The family waiting area is reserved for support people during Epidural placement.
- Visitors may switch with other visitors with only two visitors in the building per patient.
- Visitation ends at 8:30 p.m. This is especially important for the Mother/Baby unit to promote rest & bonding.
- NICU visitation guidelines remain in place. Parents or individuals who have a patient/infant identification band are allowed to visit. We will notify patients if restrictions are lifted to allow grandparents in the future.
caring for you in new ways
FirstHealth has dramatically increased access to virtual care options since the COVID-19 pandemic began. Our Primary Care and Convenient Care clinics are offering video, phone or curbside visits, and the FirstHealth On the Go app allows you to meet with a doctor anytime, anywhere on your smartphone. If you need in-person care for severe symptoms, call before visiting your Primary Care provider, a Convenient Care clinic or a FirstHealth emergency department. This will assist health care providers to take steps to get you the appropriate care you need while keeping others safe.