Throughout the COVID-19 pandemic, FirstHealth of the Carolinas has remained committed to providing exceptional care in a safe environment. We have put robust strategies in place to keep our staff members, patients and visitors healthy, and we have vaccinated thousands of people across the Sandhills in an effort to bring the pandemic to an end. Below you will find information about how to receive a COVID-19 test, vaccine or booster shot, along with our latest hospitalization data for our system.
- COVID-19 Vaccines
- COVID-19 Booster Shots
- COVID-19 Hospitalization Data
- COVID-19 Testing
- Isolation Guidelines, COVID-19 Health Tips
- Monoclonal Antibody Treatment
- Visitor Restrictions
- Caring For You in New Ways
- Additional Resources
FirstHealth is offering COVID-19 vaccines at several of its primary care and occupational health clinics across our service area. Appointments are required. Anyone 18 and older is eligible to be vaccinated, and those 12 and older can be scheduled to receive a Pfizer vaccine by their parent or legal guardian. Please call (910) 715-7468 to schedule an appointment at one of our clinics. Several counties within the FirstHealth service area also continue to offer vaccinations. Please check availability from health departments in your area. In Moore County, call (910) 947-7468. In Richmond County, call (910) 417-4909.
Great care has been taken to ensure that the Pfizer, Moderna and Johnson & Johnson COVID-19 vaccines are safe and effective. More than 600 million doses of COVID-19 vaccine have been given in the United States, and the vaccines have undergone and will continue to undergo the most intensive safety monitoring in U.S. history. The federal government has pledged to cover the cost of COVID-19 vaccines. Depending on your insurance plan and where you receive a vaccine, administrative fees may be billed to your insurance company, but there will be no out-of-pocket costs for you.
Anyone who received a Pfizer-BioNTech, Moderna or Johnson & Johnson COVID-19 vaccine is eligible for a booster. The CDC recommends the Pfizer-BioNTech or Moderna booster shots, although some people may be eligible to get Johnson & Johnson's in some situations. The CDC recommends everyone 18 and older receive a booster shot at 5 months or more after their initial series of Pfizer, 6 months or more after their initial series of Moderna and two months or more after Johnson & Johnson.
FirstHealth is offering COVID-19 booster shots by appointment at several Primary Care clinics in the Sandhills. In Moore County, call (910) 215-5210 to schedule a booster shot at FirstHealth Family Medicine - Pinecroft. In Richmond County, call (910) 417-3850 to schedule an appointment at FirstHealth Family Medicine - Rockingham. In Hoke County, call (910) 904-2350 to schedule an appointment at FirstHealth Family Medicine - Raeford. In Montgomery County, call (910) 571-5170 to schedule an appointment at FirstHealth Occupational Health & Wellness - Troy.
COVID-19 booster shots are also available by appointment through local providers, including local health departments and pharmacy locations such as CVS, Walgreens and Walmart. Pediatric and youth vaccines are available at local health departments, pediatric practices and pharmacies.
Those eligible for boosters may choose which vaccine they receive as a booster dose. Some people may have a preference for the vaccine type that they originally received and others may prefer to get a different booster. CDC’s recommendations now allow for this type of mix and match dosing for booster shots. Currently, FirstHealth is offering Pfizer, Moderna and Johnson & Johnson boosters at several upcoming clinics in the Sandhills.
COVID-19 Hospitalization Data
Hospitalization data below includes all four FirstHealth hospitals. Hospitalized COVID patients are from numerous North Carolina counties, including Moore, Richmond, Cumberland, Hoke, Lee, Robeson, Montgomery, Scotland, Randolph, Harnett, Chatham and Johnston counties. Some patients are from outside North Carolina.
% Hospitalized Patients with COVID-19
Data last updated: Jan. 14, 2022
There are COVID-19 testing sites throughout North Carolina. Visit the NC Department of Health and Human Services website for where to get tested and what to do after your test. Those seeking tests should not visit FirstHealth hospital emergency rooms.
Drive-Thru COVID-19 Testing
WEATHER ALERT: Testing sites will be closed Sunday, Jan. 16, 2022, due to wintry weather. Other weather-related updates are available here.
FirstHealth is offering COVID-19 tests at drive-thru locations in Pinehurst and Raeford. The sites are open seven days a week from 9 a.m. to 4 p.m., and no appointments are required. The Pinehurst site is in FirstHealth’s new cancer center parking lot off Aviemore Drive. The Hoke County location is behind FirstHealth Convenient Care – Raeford, at 4545 Fayetteville Road. FirstHealth also recommends contacting a primary care provider or FirstHealth Convenient Care for more guidance on testing.
The cost for COVID-19 testing depends on the type of test before insurance or other financial assistance discounts are applied. If you have health insurance, you will likely pay nothing, as most insurance companies are fully covering the cost of testing. Doctor visits and other services outside of the test, including convenient care and emergency room visits, are billed separately as any other medical services at FirstHealth of the Carolinas.
*Tests completed represents total number of tests completed to include some retests
*Positives are unique positive results
Data last updated: Jan. 14, 2022
Isolation guidelines, COVID-19 Health Tips
There are many ways you can lower your risk of contracting COVID-19. The first step is to get vaccinated and a booster shot when you are eligible. COVID-19 vaccines reduce the risk of people getting COVID-19 and can also reduce the risk of spreading it. To maximize protection from COVID-19 and prevent possibly spreading it to others, have everyone in your family, even those who are vaccinated, wear a mask indoors in public if you are in an area of substantial or high transmission. Other ways to stay safe: Avoid touching your eyes, nose and mouth with unwashed hands, avoid close contact with people who are ill and stay home from work or school if you are sick. Be on the lookout for COVID-19 symptoms, which include fever, cough, shortness of breath, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell.
If you test positive for COVID-19, isolate at home for five days. If you have no symptoms or your symptoms are resolving after five days, you can leave your house. Continue to wear a mask around others from days 6-10 following your positive test. If you have a fever, continue to stay home until it resolves. The CDC has released additional quarantine guidance for those who have been exposed to someone with COVID-19.
Monoclonal Antibodies for Treatment of COVID-19
While vaccines provide the best protection from COVID-19, treatment options such as monoclonal antibodies are available at FirstHealth. Availability is limited. If you have been diagnosed with COVID-19 and are at high risk for developing severe COVID-19, you may be eligible for monoclonal antibody treatment. If taken early, they can reduce the risk of severe disease, hospitalization and death. FirstHealth offers monoclonal antibodies treatment in Troy. Talk to your doctor to see if you qualify for this treatment. For a listing of monoclonal antibodies treatment locations, visit https://covid19.ncdhhs.gov/FindTreatment.
Ways we are keeping you safe
FirstHealth has always been committed to providing exceptional care, and that remains true during this pandemic. Throughout our system, we have implemented robust procedures for ensuring your health and safety. Masks are required at all FirstHealth facilities and clinics, and visitor restrictions remain in place at our hospitals. They include the following:
- Hospital Inpatient, Surgery and ICU patients — Two healthy adult support people.
- Hospital Outpatient (for example, lab testing, imaging or cardiology testing at a FirstHealth hospital) — Two healthy adult support people.
- Emergency Department — One healthy adult support person. Pediatric patients and special needs patients are each allowed two healthy adult support people.
- Women & Children’s — Two healthy adult support people for laboring and obstetric patients for the duration of their stay.
- COVID-positive patients or patients under investigation for COVID-19 will be allowed two healthy adult support people to visit for 30 minutes once per day. Visitors must wear personal protective equipment and schedule visitation with the patient's care team.
- No visitors under the age of 18 are allowed.
All visitors entering a FirstHealth facility must review COVID-19 screening questions and undergo temperature screening. Required screening questions:
- Do you have COVID-19 or have you been exposed to COVID-19 in the last 14 days?
- Do you have a fever, cough or shortness of breath?
- Have you recently lost taste and/or smell with no other explanation?
Visitors should not enter the facility if they answer yes to any of these questions. Additionally, visitors will be required to undergo temperature screening upon entering the facility.
Additional Women and Children's visitation guidelines:
- Triage patients may have one visitor at the bedside until a more permanent inpatient room is available or indicated.
- The family waiting area is reserved for support people during Epidural placement.
- Visitors may switch with other visitors with only two visitors in the building per patient.
- Visitation ends at 8:30 p.m. This is especially important for the Mother/Baby unit to promote rest & bonding.
- NICU visitation guidelines remain in place. Parents or individuals who have a patient/infant identification band are allowed to visit. We will notify patients if restrictions are lifted to allow grandparents in the future.
caring for you in new ways
FirstHealth has dramatically increased access to virtual care options since the COVID-19 pandemic began. Our Primary Care and Convenient Care clinics are offering video, phone or curbside visits, and the FirstHealth On the Go app allows you to meet with a doctor anytime, anywhere on your smartphone. If you need in-person care for severe symptoms, call before visiting your Primary Care provider, a Convenient Care clinic or a FirstHealth emergency department. This will assist health care providers to take steps to get you the appropriate care you need while keeping others safe.