FirstHealth of the Carolinas continues to respond to the spread of the coronavirus that causes COVID-19. As we resume non-time sensitive surgeries and procedures, our team of physicians, nurses and staff are committed to keeping our communities safe while providing exceptional care.
FirstHealth is committed to testing patients as needed and providing information on the total number of COVID-19 tests we have done and the results of those tests. The numbers below represent tests conducted at locations within the FirstHealth system. Check back daily for updated numbers.
*Tests completed represents total number of tests completed to include some retests
*Positives are unique positive results
Updated 5/25/20 at 10 a.m.
Ways we are keeping you safe
FirstHealth has always been committed to providing exceptional care, and that remains true during this pandemic. Throughout our system, we have implemented robust procedures for ensuring your health and safety:
- Visitor restrictions remain in place at our hospitals and clinics
- Masks are required at all FirstHealth facilities
- Temperature checks for all patients, staff and visitors
- Keeping facilities clean
- Expanding virtual health options to reduce time in facilities
Dr. Matt Harmody, an emergency medicine physician with FirstHealth, discusses additional ways we are working to provide care safely.
tips for staying healthy
While the response to COVID-19 continues to evolve, there are things everyone can do to stay healthy. First: stay home when you can. Social distancing is key to helping slow the spread of the coronavirus. We also encourage the following:
- Wear a mask when you are in public or when social distancing is difficult
- Wash your hands frequently with soap and water for at least 20 seconds at a time
- Avoid touching your eyes, nose and mouth with unwashed hands
- Avoid close contact with people who are ill and stay home from work or school if you are sick
- Cover your mouth and nose with a tissue when you cough or sneeze
- Do not reuse tissues after coughing, sneezing or blowing your nose
- Clean and disinfect surfaces that are frequently touched
Be on the lookout for coronavirus symptoms, which include fever, cough, shortness of breath, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell.
To protect patients, visitors and our staff, enhanced visitation restrictions remain in place at our hospitals and clinics. There are exceptions to the policy, including the following:
- Visitation of patient nearing the end of life
- The number of visitors allowed in this situation will be determined on a case-by-case basis by the care team
- One emergency department companion
- One parent for pediatric or NICU patient
- One person for labor & delivery or postpartum
- One person to help with discharge
- One companion for an outpatient procedure at a hospital
Additionally, no visitors under the age of 12 will be allowed to visit until further notice. People who are over 65, pregnant or immunocompromised are discouraged from visiting. Patients being treated or tested for COVID-19 may not have any visitors.
caring for you in new ways
FirstHealth has dramatically increased access to virtual care options since the COVID-19 pandemic began. Our Primary Care and Convenient Care clinics are offering video, phone or curbside visits, and the FirstHealth On the Go app allows you to meet with a doctor anytime, anywhere on your smartphone.
If you need in-person care for severe symptoms, call before visiting your Primary Care provider, a Convenient Care clinic or a FirstHealth emergency department. This will assist health care providers to take steps to get you the appropriate care you need while keeping others safe.
FirstHealth of the Carolinas COVID-19 testing costs $75.00 or $110.00 depending on the type of test, before insurance or financial assistance discounts are applied.
- If you have health insurance, you will likely pay nothing, as most insurance companies are fully covering the cost of testing
- If you don’t have insurance, please visit our Financial Assistance Program section of the website
Doctor visits and other services outside of the test, including convenient care and emergency room visits, are billed separately as any other medical services at FirstHealth of the Carolinas.
- Ways You Can Help Us
- Tips for Dealing with Stress from COVID-19
- Infectious Disease Physician Discusses the Virus
- FirstHealth Volunteers Pivot to Make N95 Masks
- FirstHealth Joins Mayo Clinic in Convalescent Plasma Program
- Additional Safety Measures in Place at FirstHealth Hospitals
- Centers for Disease Control and Prevention
- North Carolina Division of Public Health
- Letter from FirstHealth CEO Mickey Foster
- New Convenient Care Procedures Aim to Keep Patients Safe