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Coronavirus Resources

| Date Posted: 3/12/2020

FirstHealth of the Carolinas is closely monitoring the outbreak of the coronavirus that causes COVID-19. In concert with local and state health officials, FirstHealth is committed to helping our communities stay safe while also providing the latest information about the outbreak. 


Below you will find additional resources about COVID-19, how you can stay safe and how FirstHealth hospitals and locations are preparing for the possible spread of the virus. 


Latest Information



  • Fever 
  • Cough
  • Shortness of breath


Keep Yourself Healthy

Although the situation is evolving rapidly, there are things everyone can do to stay healthy. First: stay home. It's a simple one, but it's the most important thing you can do right now. Social distancing is key to helping slow the spread of the coronavirus.

We also encourage the following: 

  • Wash your hands frequently with soap and water for at least 20 seconds at a time
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are ill and stay home from work or school if you are sick
  • Cover your mouth and nose with a tissue when you cough or sneeze
  • Do not reuse tissues after coughing, sneezing or blowing your nose
  • Clean and disinfect surfaces that are frequently touched



To protect patients, visitors and our staff, FirstHealth is implementing enhanced visitation restrictions at our four hospitals. 

Beginning Monday, March 30, 2020, no visitors will be permitted until further notice. There are exceptions to the policy, including the following:

  • Visitation of patient nearing the end of life
    • The number of visitors allowed in this situation will be determined on a case-by-case basis by the care team
  • One emergency department companion
  • One parent for pediatric or NICU patient
  • One person for labor & delivery or postpartum
  • One person to help with discharge
  • One outpatient area companion
  • One person to accompany patient for procedure or surgery

Additionally, no visitors under the age of 12 will be allowed to visit until further notice. People who are over 65, pregnant or immunocompromised are discouraged from visiting.

All visitors and patients will be screened prior to entry into a FirstHealth hospital, and visitors should not visit our campuses if they have one or more of the following symptoms: fever, cough, shortness of breath, or if they have come in contact with a person who has tested positive for COVID-19 in the last 14 days. Patients being treated or tested for COVID-19 may not have any visitors.



If you are experiencing symptoms such as fever, cough, sore throat, runny or stuffy nose, body aches, headache, chills or fatigue, download FirstHealth On the Go to meet with a physician virtually. This can help get you the appropriate care you need without putting others at risk.



If you need in-person care for severe symptoms, call before visiting your Primary Care provider, a Convenient Care clinic or a FirstHealth emergency department. This will assist health care providers to take steps to get you the appropriate care you need while keeping others safe.


Fitness Centers

Until further notice, all FirstHealth Fitness facilities are closed. We apologize for any inconvenience this may cause, but know that we are committed to keeping our community safe and healthy. Members will not be charged for dues while our facilities are closed. Follow FirstHealth Fitness on Facebook for ways to keep moving from home.

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