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Outpatient Rehabilitation: What Our Patients are Saying?

| Date Posted: 6/3/2016

We asked our patients, "How was your experience with FirstHealth's outpatient rehabilitation services?"  Below are a few responses:

My physical therapist, Nick, always took his time and listened to my issues. He was a pleasure to work with.

Everyone has been great from the front desk to all the therapists. 

My expectations were exceeded. Heather, Katie and other staff make the rehab center an outstanding place. The professionalism is mixed with genuine patient concern.

Thank you so much for helping me sleep pain free.

The therapy and support was excellent. Staff were extremely professional, honest and compassionate.

I received expert therapy. I am a stronger person for this experience.

I was very nervous about coming for PT however I was immediately put at ease by Rodney and Katie. They showed sincere compassion and concern.

I'm so grateful to receive such competent medical care here in Raeford. Thank you for going the extra mile.

I received exceptional therapy care and understanding of my pain and situation. Donna and Rob are exceptional.

My experience here was excellent. The people treat you like family. I love the care and time they give you.Thank you so very much.

I was given very good exercises for my injury and it was evident that my outcome was of utmost importance.

Belinda is an excellent therapist and has a great personality! She is thorough and helpful with great results.

This is my second knee replacement in a year. I have nothing but the highest regard for Michelle and Heather. They are great encouragers and cheerleaders. Thanks for everything!

I could have had my PT at other facilities, but this one is the best.

This is the best out of the three different facilities attended.

Ginny is an excellent therapist. She has truly improved my level of pain and discomfort. I would highly recommend her to others.

I'm happy I decided to receive my therapy with Ginny. She is so compassionate and very knowledgeable.

I very much liked that Tessa worked with my leg rather than just giving me exercises and watching me do them. She was a pleasure to work with.

I'm more than pleased with my results. Kathy and Katie were exceptional in their ability to get me back on my feet.

My therapists, Heather and Michelle, were the best caregivers I have ever encountered!

They gently pushed me through my painful healing process and dramatically improved my status.

I was very satisfied with my experience. My voice and my confidence made tremendous improvement during my speech program. Kelly and Brittany went above and beyond their duties.

Staff was very professional, informative and best of all, fun. I'm very glad that I came. 

Cindy did a great job reducing my anxiety through this process.

I have had therapy in Lee County, UNC and Duke.  This is by far the best experience I have had with therapy.  I am so much better!  I leave with the knowledge of how to stay better.  Thank you for your professionalism.

From previous experience, this is my fourth time for physical therapy.  The therapists are consummate professionals as well as compassionate, caring people.

I laughed when my doctor said I'm sending you to rehab for exercises to help you.  I'm going to thank my doctor.

As a retired physical therapist, I feel qualified to rate the professional care as excellent!

We were previous patients and former results were excellent, thereby prompting us to come here again.

I transitioned from rehab in Maryland back to NC and was advised to come here by satisfied graduates of the program.

I was so impressed with the therapists!  When I became unable to continue my therapy, the therapist actually contacted me at home after finding out I'd been hurt and could not continue.

I'm 100% better.

I could not ask for better care.

This was the most immediate relief. My pain decreased on the spot!

My treatment was always explained clearly and therapists were attentive to my needs always.




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