Meet Jan Norris, Bariatric Clinical Coordinator, FirstHealth Bariatric Center
Jan Norris is the Bariatric Clinical Coordinator for the FirstHealth Bariatric Program in Pinehurst, N.C.
Jan developed a passion for Bariatrics after being employed with Pinehurst Surgical in 2006. In her role as the Clinical Coordinator, Jan serves as a patient advocate for the program. Her experience, professional knowledge and friendly personality provide the perfect combination in developing a trusting long-term relationship with patients.
Current responsibilities consist of clinical coordination of patients, surgeries and insurance.
“I work closely with our bariatric surgeons, nursing staff, hospital staff, psychologists, nutritionists, referring physicians and primary care providers to ensure the best possible continuity of care for our patients,” she says.
As the clinical coordinator, she navigates pre-operative patients through the pre-operative clearance process from seminar to surgery which includes assessing candidacy of patients for bariatric surgery, reviewing medical history, initiating referrals and scheduling appointments for all pre operative clearances.
Jan also helps to coordinate insurance benefits, obtain prior authorizations and appeal denials, plan and coordinate surgery schedules for both surgeons.
Her clinical responsibilities include pre and post-operative education, medication reconciliation, monitoring lab results for abnormalities and deficiencies, post-op patient triage, patient mentor, scheduling appointments, procedures and diagnostic testing, scribe, orders, charges and coding.
Basically, Jan just does it all and we are so thankful to have her as part of our team.
Questions about Jan or our Bariatric Center? Browse our website for more information, or leave us a question here in the comment section.
December 14, 2016
FirstHealth Weight-Loss Surgeons Trained in Non-Surgical ProcedureDavid Grantham, M.D. PINEHURST – The two bariatric surgeons at FirstHealth Moore Regional Hospital have been trained in a procedure that has added a…
November 7, 2016
Greensboro Couple Thought “Long-Term” about Weight-Loss Surgery DecisionAlicia and Frank Norton, shown on the porch of their Guilford County home, have together lost just more than 200 pounds since having gastric sleeve w…
November 3, 2016
Eric's Weight-loss Journey - Part SevenMeet Eric Baker, 50-year-old Seven Lakes resident. Listen as Eric talks about his past struggles with weight, failed diets and why he opted to have w…
June 1, 2017
30th Annual National Cancer Survivors DayNational Cancer Survivors Day is a time to come together and share smiles and victories. Join us in our celebration of life and triumph over cancer!…