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Moore Regional Has Volunteers But Always Needs More

| Date Posted: 1/21/2014

Gloria Moore

A Moore Regional Hospital volunteer since January 2009, Gloria Moore volunteers at the reception area in Diagnostic Imaging. She greets and checks patients in, making sure guests are comfortable and the waiting area is tidy. She also assists the staff with light clerical duties, answers phones and escorts patients to treatment areas.  The hospital’s Volunteer Services department currently has a variety of clerical openings for volunteers who can help with filing, copying, data entry and other assignments.  

PINEHURST – Volunteers at FirstHealth Moore Regional Hospital drive shuttles, help with mailings, serve as welcoming “ambassadors” to Reid Heart Center, and act as liaisons between operating room staffs and the anxiously awaiting families of patients.

They take pictures of newborns, deliver flowers, accompany patients to medical procedures and operate gift shop cash registers. By supporting patient and visitor services, they supplement the activities of the hospital’s paid staff by performing duties that don’t require professional training.

Several hundred of these caring individuals assist Moore Regional employees in more ways than are easily counted – many times providing the skills and professionalism acquired during their own careers while saving the organization hundreds of thousands of dollars each year.

Because of its location in the heart of Sandhills retirement communities, Moore Regional is especially blessed with the know-how and sheer numbers of its volunteers. At the same time, many service areas continue to have considerable volunteer needs that are growing with the addition of new services.

“There is a common misconception that Moore Regional has so many volunteers that we don't need more,” says Cindy Strother, administrative director of Guest Services, “but we may have as many as 40 service areas with opportunities at any given time.”

Current critical volunteer needs include the following:

  • Courtesy Shuttle Van drivers to transport passengers to and from the hospital’s visitor parking lot. Evening and weekend shifts are needed.
  • Nursery photo volunteer substitutes needed to take photos of newborns. A great fit for those who love babies and enjoy digital photography.
  • Gift shop associates to assist with sales that benefit projects supported by the Moore Regional Hospital Auxiliary. Various days and shifts are available.
  • Clerical openings to assist with filing, copying, data entry and office organization in various departments.
  • Patient Registration volunteers to help meet and greet patients as they arrive to register for services. Tuesday and Thursday shifts are available.

In addition to Strother, Moore Regional’s Volunteer Services staff includes volunteer manager Jean Clark and office coordinator Jessica Simpson who guide prospective volunteers through a thorough but painless volunteer process.

Once the office gets an application, a meeting is arranged with the applicant to discuss service area preferences and volunteer options. While different service areas have their own skill set preferences and requirements, there are no overall general prerequisites for volunteering other than a minimum age of 18.

(Moore Regional has a summer program that is especially designed for teens.)

The volunteer interview is followed by a background check and orientation that includes a TB skin test followed by on-the-job training.  In addition, all volunteers are required to follow FirstHealth’s policy on annual flu vaccinations.

For more information on volunteering at FirstHealth Moore Regional Hospital, call (910) 715-1266.

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