Mercedes L. MorrisNP

  • FirstHealth Physician Group Clinics
Specialties:
Urgent Care
Patient Rating
4.5 / 5 (Based on 525 Reviews)

Provider

Overview

Profile

Gender:

Female

Medical

Education & Credentials

Education

Grand Canyon University Phoenix College

Graduate School

Grand Canyon University

Reviews

What Patients Are Saying

5
September 23, 2026
Very pleasant staff. Definitely would go there again.
4
September 23, 2026
Service, healthcare service was excellent. From the time I checked in, the nurse was awesome and Dr. Mercedes was very, very kind and considerate. Thank you.
4
September 23, 2026
Very professional, and patience was absolutely great. Providing that they were extremely busy
5
September 16, 2026
Love the way I was treated
4
September 16, 2026
I am still waiting for my test results after 24hrs
5
September 10, 2026
Everyone was very courteous, thorough, and professional.
4
September 10, 2026
Nice service
4
September 09, 2026
Although the waiting time was bit longer than expected. All personnel were very professional and respectful. Highly satisfied!
4
September 08, 2026
Yes, well, it took a while to get back there as far as the time, but most of the people were very friendly, but the lady at the front desk was very rude. And it was the second lady that sat in the second seat, not the first lady that sat in the first seat, but the second lady that sat in the second seat. She was very rude until the end. Then she would start to be nicer when I came back and saw her the second time. But the first time she was very rude. So, but overall, my experience was good other than that part. Other than the wait, though, it just took a long time to get back there. Thank you and have a great day.
5
September 08, 2026
They always care about my son and give him the right treatment
4
September 03, 2026
The wait time to be seen is crazy the staff is great but it's just the wait time 3 hour wait to be seen please fix that.
4
September 03, 2026
I was there when the clinic opened, so was seen in a timely matter. I have been there mid-morning in the past when the wait was LONG (over two hours). I'm hoping the experience has been more favorable for most patients as it was for me this time. Staff has always been responsive and attentive, but in the past I've felt they were short-handed.
4
September 03, 2026
The check in process took over 15 minutes. The wait to actually see a provider was another 30-45 minutes. The provider was kind and attentive as well as the nurse/aide. Overall the personnel were professional, but the check in process needs to be improved.
5
August 27, 2026
Mercedes was excellent in every way!!
3
August 26, 2026
I'm still waiting on the results from my, from the radiologist that read the test results. I haven't gotten anything back. I don't have a code to pull you up on my chart or any way to access it. So I just left. I felt horrible and I just left. So I don't have any test results. I don't know what my final results were. I'd appreciate some information on that. Thank you.
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