Mercedes L. MorrisNP

The staff was helpful and friendly. The doctor went above and beyond. She was excellent. The nurse was excellent. The check-in process was excellent. I think this staff there was the best staff since we've been going to the urgent care.

This was my first time at this location. I had a great experience from reception to nursing, techs, and the provider.

The receptionist was very kind as well. Nice facilities.

I was very pleased with the provider. I was pleased with the nurse. Everyone treated me like I was an important person, that I wasn't just someone who walked through their door. I was very pleased with my service. Thank you.

Satisfied with service.

Front desk and clinical staff are professional and courteous. Thank you.

We were called back to a room and then waited for 20+ minutes. Then I received a phone call from the nurse saying that she has been calling my son's name and asked if we left early. I told her we have been in a room for 20+ minutes. She asked which room and I told her. We waited another 5+ minutes before she came to our room and she never offered an apology for the miscommunication or the extra wait. She was also very short with me when I mentioned that I thought my son did have a fever and she just remarked, I can show you the thermometer if you don't believe me. I told the NP what happened and she was very apologetic. The Nurse Practitioner who saw my son was kind and professional. I have always had exceptional care and customer service at First Health. It's the thing I love about being a part of this system. But yesterday's visit broke that excellent streak of care.

Everyone was friendly and professional

To have this facility available is amazing!! We're very lucky

First time there. I felt listened to and cared for. The wait was long, but I found out that they had a power outage earlier in the day and lost computer info.

Very pleased with everyone. Got the results I needed

I was very pleased with the service I received,

She was very kind and thorough. Excellent bedside manner.

Mercedes was very professional and was very attentive to my questions and would most definitely recognize her or recommend her to a friend. And also, just seemed she went out of her way to make sure that she had everything she needed for me to be able to attend my situation properly. Very happy with everything at that office.

Very Professional.