Search

How Can We Help You?

Video

Quick Info:

Find a Doctor Locations Nearby (800) 213-3284

All Contact OptionsBack

Media Inquiries

It’s our goal to provide the media with helpful information and a timely response to inquiries. In keeping with federal HIPAA regulations, no information regarding patients may be released unless consent is given.

 

To speak with a member of the FirstHealth media team, call (910) 715-1000 or email marketing@firsthealth.org.

 

Patient conditions are given as a one-word condition, which is released provided we have the patient’s authorization.

 

Federal law (HIPAA) regulates what we can say about patients. HIPAA stipulates that:

  • We never provide the names of patients. 
  • We must have the name of the patient before we can release a condition. 
  • The only information we can release about a patient is a one-word condition: 

 

Critical: Vital signs are unstable and not within normal limits. Patient may not be conscious. Indicators are unfavorable.

Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.

Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable. Indicators are favorable.

Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.

Contact the Media Team

MEDIA KITS AND BRAND GUIDELINES

General Contact
Refer Someone
FAQs

Care to Share

We’d love to hear from you!  Use this form to share your story, give KUDOS! to a FirstHealth employee, nominate a FirstHealth nurse for the Daisy award, or tell us how we can do better. Thanks for sharing.

1. Tell Us About You
2. Tell Us About Your FirstHealth Experience
Cancel
Care to Share