Media Inquiries
It’s our goal to provide the media with helpful information and a timely response to inquiries. In keeping with federal HIPAA regulations, no information regarding patients may be released unless consent is given.
To speak with a member of the FirstHealth media team, use the contact information below.
Gretchen Kelly
Director, Public Relations
Phone: (910) 715-5463
After Hours: (910) 715-1000
gkelly@firsthealth.org
Emily Sloan
Assistant Director, Public Relations
Phone: (910) 715-5376
essloan@firsthealth.org
If you are unable to reach a member of the media team during normal business hours, call (910) 715-1478. If you are calling after 5 p.m. on weekdays or on the weekend, call (910) 715-1000 and someone will page the PR representative for you.
Patient conditions are given as a one-word condition, which is released provided we have the patient’s authorization.
Federal law (HIPAA) regulates what we can say about patients. HIPAA stipulates that:
- We never provide the names of patients.
- We must have the name of the patient before we can release a condition.
- The only information we can release about a patient is a one-word condition:
Critical: Vital signs are unstable and not within normal limits. Patient may not be conscious. Indicators are unfavorable.
Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable. Indicators are favorable.
Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
