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Media Inquiries

It’s our goal to provide the media with helpful information and a timely response to inquiries. In keeping with federal HIPAA regulations, no information regarding patients may be released unless consent is given.


To speak with a member of the FirstHealth media team, use the contact information below.

Gretchen Kelly
Administrative Director, Corporate Communications, Public and Government Relations
Phone: (910) 715-5463
After Hours: (910) 715-1000

Emily Sloan
Director, Public Relations
Phone: (910) 715-5376


If you are unable to reach a member of the media team during normal business hours, call (910) 715-1478. If you are calling after 5 p.m. on weekdays or on the weekend, call (910) 715-1000 and someone will page the PR representative for you.


Patient conditions are given as a one-word condition, which is released provided we have the patient’s authorization.


Federal law (HIPAA) regulates what we can say about patients. HIPAA stipulates that:

  • We never provide the names of patients. 
  • We must have the name of the patient before we can release a condition. 
  • The only information we can release about a patient is a one-word condition: 


Critical: Vital signs are unstable and not within normal limits. Patient may not be conscious. Indicators are unfavorable.

Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.

Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable. Indicators are favorable.

Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.

Contact the Media Team


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