General Contact
Moore Regional Hospital: (910) 715-1000
Montgomery Memorial Hospital: (910) 571-5000
Moore Regional Hospital-Hoke: (910) 878-6000
Moore Regional Hospital - Richmond: (910) 417-3000
Centralized Scheduling: (910) 715-APPT (2778)
FirstHealth Service Locations Directory
View phone numbers and addresses for FirstHealth service locations.
Pre-Registration
FirstHealth offers pre-registration for patients scheduled for an outpatient service at a FirstHealth hospital or imaging center in Southern Pines or Sanford. Pre-registration allows patients to provide demographic and insurance information prior to their day of service for easy check-in. Please call (910) 715-1139 and have your insurance information ready. Hours: Monday - Friday, 8 a.m. to 5:30 p.m.
Enterprise Scheduling
FirstHealth enterprise scheduling sets the date and time for outpatient services at a FirstHealth hospital or an imaging center in Southern Pines or Sanford. Scheduled services include radiology, respiratory, cardiology, infusions and outpatient procedures. All services require a physician order for scheduling. Call (910) 715-2778 for more information. Hours: Monday - Friday, 8 a.m. to 5:30 p.m
Pay your Bill/Financial Assistance
To pay your bill online, or to receive information about financial assistance, click here.
Release of Health Information
To request the release of your medical records, please complete the Authorization to Release Health Information form. We also have a Spanish form.
Privacy Concerns
Privacy complaints may be submitted on-line by clicking here, or by contacting the HIPAA Privacy Office at (910) 715-2434.
To request an amendment or correction to your medical record, click here.
FirstHealth’s Notice of Privacy Practice explains our privacy policies regarding your personal health information and details your health-information rights under HIPAA (Health Insurance Portability and Accountability Act of 1996).
Complaint Procedure
A complaint is an allegation of dissatisfaction expressed by a patient or their authorized representative concerning the quality of service or care provided. Complaints can be submitted by telephone or in writing to the Patient Advocate at:
Moore Regional Hospital
P. O. Box 3000
Pinehurst, NC 28374
(910) 715-1000
Montgomery Memorial Hospital
520 Allen Street
Troy, NC 27371
(910) 571-5000
Moore Regional Hospital - Richmond
925 Long Drive
Rockingham, NC 28379
(910) 417-3000
Moore Regional Hospital-Hoke
6408 Fayetteville Road
Raeford, NC 28376
(910) 878-6000
Disaster Assistance
- The Disaster Distress Helpline, (800) 985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual and confidential crisis support service is available to all residents in the United States and its territories.
- Download the ReadyNC app for latest traffic, shelters, flood gauge info, evacuations and more.
Care to Share
Do you have a patient story you'd like to share? Would you like to recognize a doctor, nurse or other employee who provided exceptional care ? We'd love to hear it. Share it here.