RAEFORD, N.C.- FirstHealth of the Carolinas is pleased to announce that Moore Regional Hospital (MRH)-Hoke has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in health care experience solutions and services.
This is the second consecutive year that the MRH-Hoke team has been recognized by Press Ganey with the Human Experience award.
This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in employee experience. As a winner of the Press Ganey HX Guardian of Excellence Award®, MRH-Hoke is in the top 5% of health care providers in delivering an exceptional employee experience in the last year.
“On behalf of the incredible team at MRH-Hoke, we are immensely proud to be recognized for excellence in employee experience,” said Susan Beaty, MSN, R.N., administrator of MRH-Hoke and president of FirstHealth’s eastern region.
“This award reflects our commitment to fostering a supportive and fulfilling workplace, which ultimately enhances the quality of care we provide to our valued patients.”
Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
"We recognize Moore Regional Hospital-Hoke as a top-performing leader in health care for their commitment to delivering exceptional employee experience,” said Patrick T. Ryan CEO and chairman at Press Ganey. “They understand the importance of placing patients, health care professionals, and industry partners at the core of our work. Moore Regional Hospital-Hoke turns words into action by fostering a future where exceptional health care experiences are not just goals, but tangible achievements."
FirstHealth’s Montgomery Memorial Hospital team in Troy was also recognized in 2022 for exceptional employee engagement and for physician experience in 2023.
About Press Ganey
Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.
