The Employee Assistance Program (EAP) is designed to help employees deal with personal problems that affect job performance and well-being. The function of EAP is to identify problems that are interfering with the employee’s ability to work, resolve issues through assessment, counseling and referral, and ultimately improve the employee’s productivity and success at work.
Personal problems affect productivity and success at work. The use of an EAP benefits employers in the following ways:
- Reduce Health Care Costs
- Increase Productivity
- Reduce Absenteeism
- Maintain Quality and Customer Satisfaction
- Reduce Turnover
- Retain Valuable Employees