We understand that hospital billing procedures can sometimes be confusing. FirstHealth has professionally trained financial counselors at all three hospitals who are available to provide you with financial assistance.

In addition, Montgomery Memorial Hospital offers the FirstHealth Billing Adviser Program as a free service designed to help residents of Montgomery County understand and organize their hospital, physician and other medical bills.

The service is offered the first and third Wednesdays of each month, from 1 to 4 p.m., in the Outpatient Registration Office at FirstHealth Montgomery Memorial Hospital in Troy. A FirstHealth Patient Accounts representative is available to sort through medical bills with patients who are having difficulty understanding the different components of their bills.

To set a free appointment with a FirstHealth representative, please call (910) 571-5156.

You may pre-register for future services at a FirstHealth hospital Monday through Friday. Please have your physician order and insurance care in front of you when you call.

FirstHealth Moore Regional Hospital
(910) 715-1134
Monday – Friday 8:30 a.m. – 9 p.m.

FirstHealth Montgomery Memorial Hospital
(910) 571-5156
Monday – Friday 6:45 a.m. – 5 p.m.

FirstHealth Richmond Memorial Hospital
(910) 417-3625
Monday – Friday 6 a.m. – 5 p.m.