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  • Quality of Nursing Leadership
    Knowledgeable, strong nurse leaders are committed to strong advocacy and support for nursing.
  • Organizational Structure
    Nursing departments are decentralized with unit-based decision-making and strong nurse representation in committees throughout the organization.
  • Management Style
    Managers involve staff at all levels of the organization. The nurse leaders provide continuous communication with staff. Feedback is encouraged and valued.
  • Personnel Policies and Programs
    Salaries and benefits are competitive. The organization offers creative and flexible staffing.
  • Professional Models of Care
    Nurses have responsibility, accountability and authority in the provision of patient care.
  • Quality of Care
    Nurses believe that they are giving high-quality care to their patients and that their organization will settle for nothing less than high-quality care.
  • Quality Improvement
    Sta. nurses participate in the quality improvement process, see it as educational and believe that it helps improve patient care within the organization.
  • Consultation and Resources
    Knowledgeable experts, particularly advanced practice nurses, are available and utilized.
  • Autonomy
    Nurses are allowed and expected to work autonomously, consistent with professional standards, as members of the multidisciplinary team.
  • Community and the Hospital
    Hospitals maintain a strong community presence that includes a variety of long-term outreach programs.
  • Nurses as Teachers
    Nurses are permitted and expected to incorporate teaching in all aspects of practice.
  • Image of Nursing
    Nurses are seen as essential to the hospital’s delivery of patient care by all members of the health care team.
  • Interdisciplinary Relationships
    Nurses, physicians, pharmacists, therapists and other members of the healthcare disciplines treat each other with mutual respect and have positive relationships.
  • Professional Development
    The organization emphasizes orientation, in-service education, continuing education, formal education and career development.
 

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