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FirstHealth of the Carolinas
Stepping Stones to the future
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By Dick Broom

Twenty years ago, when David
Cowherd, M.D., performed the first
cardiac catheterization procedure at
Moore Regional Hospital, who but the
most visionary could have imagined
today’s capacity for diagnosing and
treating blocked coronary arteries?

Four years later, when John Krahnert, M.D., began performing heart bypass surgery at the hospital, did anyone foresee that within a decade Moore Regional would be known as one of the leading heart care centers in the state?

The quality of those fledgling programs, made possible by generous community support, led to their early success and brought rapid growth.

That growth has accelerated even faster as the populations of Moore and surrounding counties have grown and as people have learned they no longer have to drive to Charlotte or the Triangle for state-of-the-art heart care.

To maintain the high level of excellence and to keep up with—or rather, to stay ahead of—the community’s ever-growing need for advanced heart services, FirstHealth plans to build a comprehensive Heart Hospital at Moore Regional.

The campaign that Moore Regional Foundation has launched to help achieve that goal will also make possible a Hospice Residence for patients who otherwise would have to be admitted to the hospital and a Hospitality House for patients’ families. Because every donation will bring the hospital one step closer to building these much-needed facilities, the campaign is called Stepping Stones.

A hospital for the heart
As the Community Hospital Comprehensive Cancer Center did for Moore Regional’s cancer services a few years ago, the new Heart Hospital will bring together all of its diagnostic and treatment services for heart patients. That means, as Dr. Cowherd puts it, “We won’t be running from one end of the hospital to the other trying to do all the different things we do.”

The Heart Hospital will be built near Moore Regional’s outpatient entrance on Page Road. It will have its own operating rooms, catheterization and angioplasty suites, intensive care units and regular patient rooms. This consolidation of facilities will mean that patients with various heart-related problems can be treated in one place by medical cardiologists, interventional cardiologists and cardiac surgeons.

According to Dr. Krahnert, the new hospital is crucial to the future of heart surgery at Moore Regional.

“We now provide first-rate cardiac surgery, because we have wonderful technology and surgical teams with extraordinary expertise, but our physical facilities are starting to lag behind,” he says. “With a comprehensive cardiac care center, I think we will be able to take our expertise to an even higher level.”

Patrick Simpson, M.D., a medical cardiologist, says, “It’s very exciting to know that, no matter what technology comes over the horizon, we will be able to take advantage of it.”

Charles Frock, CEO of FirstHealth of the Carolinas, says construction of the Heart Hospital will benefit more than heart patients and those who care for them.

“Areas of the hospital that are now occupied by the cardiovascular services can be reconfigured to allow other patient care services to grow and flourish,” he says. “So this campaign is really an effort to bring the entire Moore Regional campus up to the highest possible level.”

A “home” for Hospice patients
Hospice is all about enabling people with life-limiting illnesses to spend the end of their lives at home. The Hospice staff and volunteers do this by helping family members provide whatever care the patient needs. But sometimes patients have to be admitted to the hospital if pain, nausea or other symptoms can’t be adequately managed at home.

Once the new Hospice Residence is built, most patients will be able to go there instead. Or, if they are being discharged from the hospital, they might go to the Hospice Residence for a few days while their family is getting ready to care for them at home.

“We will have 11 inpatient rooms furnished and decorated like regular bedrooms,” says Charlotte Patterson, R.N., director of FirstHealth Hospice & Palliative Care. “It won’t look like a nursing facility or hospital, but patients will receive the same care they would receive in the hospital.”

The Hospice Residence will have a large living room and smaller rooms where families can gather, a kitchen and dining area, a small chapel and a children’s playroom. It will be surrounded by gardens with walking paths.

“The Hospice Residence is a dream that has been a long time coming,” Patterson says. “It’s exciting to think that we might soon be building it.”

Hospitality House for families
When someone is in the hospital for a heart procedure, cancer treatment or some other type of care, where does that patient’s family stay?

If family members live nearby, they can visit the hospital during the day and go home at night. If they have traveled a long distance, they might check into a local hotel, provided they can afford it.


An architectural rendering of the Hospitality House

But family members often want to be as close to their loved one as possible, so they end up sitting in waiting rooms for hours on end and sometimes even sleep there. Or they curl up and nap in a chair in the patient’s room. They go for days without sleeping well, resting well or eating well, and that isn’t good for themselves or their loved one.

The Hospitality House, to be built in FirstVillage across Memorial Drive from the main hospital entrance, will provide families with a quiet, comfortable place to spend the night or simply to rest for a few hours. The house also will welcome patients from outside the immediate area who need to be at the hospital for outpatient treatments two or three days in a row.

Getting there step by step
The Stepping Stones Campaign, with its $25 million goal, is the largest fundraising effort that the Foundation of FirstHealth has ever undertaken.

“It’s awfully ambitious, but it’s also awfully important,” Frock says. “It will allow us to provide better and more comprehensive services for our patients and the community.”

While the ultimate goal of any capital campaign is to raise money, that isn’t the only goal of Stepping Stones, says John Ellis, M.D., chairman of the Stepping Stones Campaign Steering Committee.

“We see it as an opportunity to educate people about the hospital, about the role it has played in the community and the role the community has played in its quality and success through the years,” he says. “We hope people will understand how special this hospital has been, is now and, with their help, can be in the future.”

The “Stepping Stones” family
If the community responds to the Stepping Stones Campaign with as much enthusiasm as Moore Regional Hospital’s medical staff, FirstHealth employees and board members, and the Moore Regional Hospital Auxiliary, then the $25 million goal is well within reach.

Already, FirstHealth employees have all but achieved the $1 million goal that campaign leaders set for them. Every member of the organization’s Leadership Council, which includes all department heads, has signed on.

Meanwhile, Moore Regional’s 192-member medical staff has set a record for giving.

“We have already had a much higher rate of giving by our physicians than ever before,” says FirstHealth CEO Charles Frock. “I think that is a reflection of their close relationship with the hospital and of their knowing how important these new facilities will be for the community.”

Several physician practices have achieved 100 percent participation, and participation by at least 90 percent of the medical staff seems likely.

Kathleen Westover, president of the Foundation of FirstHealth, says it is significant that, while physicians are not hospital employees and maintain very busy schedules managing their own patient practices, “so many of them are willing to help build facilities and expand services by giving philanthropically and by spending time encouraging others to do the same.”

The Moore Regional Hospital Auxiliary has pledged $1 million to support the Heart Hospital, Hospice Residence and Hospitality House. Given the Auxiliary’s history of support, that money is as good as in the bank. “We are excited that there are a number of projects we can support that will touch the lives of so many people,” says Auxiliary President Rebecca Cummings.

Most of the money that the Auxiliary gives comes from the Moore Regional Hospital Gift Shop and vending machine sales and through special events, the largest being the annual Holiday Ball. This year’s event is scheduled for Friday, Dec. 8.

When FirstHealth begins reaching out to people in the community in the next few months and asking them to join the Stepping Stones Campaign, Frock says, “It will be nice to be able to tell them how enthusiastically those of us within the FirstHealth family have already responded.”

A history of philanthropy
The Stepping Stones Campaign continues a tradition that goes back to the earliest days of the hospital in Pinehurst. It is the tradition of calling on the community to help build the facilities needed for expanding and updating patient care services and raising them to a higher level of excellence.

Time after time, the community has responded with generosity.

“If you look at the history of the hospital, it is clear that it has enjoyed a special relationship with the community all along,” says John Ellis, M.D., chair of the Stepping Stones Campaign Steering Committee. “Every time the hospital was in need or took on a new vision, the community has always been there to support that vision.”

Over the years, practically every new building, every new piece of expensive equipment and every new clinical service has been made possible by compassionate donors. Sometimes, the hospital didn’t even have to ask.

The first pediatrics unit, which opened in 1952, was furnished with a memorial gift of $55,000 from the family of C. Louis Meyer.

When Samuel Allen died in 1956, he left the hospital a $100,000 endowment to help cover operating expenses, “especially in connection with the care of worthy charity cases.”

In the mid-1960s, Mr. and Mrs. Walter G. Robins donated $150,000 toward a new intensive care unit.

Emilie “Jo” Roberts raised $130,000 to help establish the Radiation Therapy department by selling watches for many years in the hospital lobby and at the Pinehurst Hotel.

The Moore Regional Hospital Auxiliary has raised close to $4 million to help build facilities, buy medical equipment, award nursing scholarships and provide for special needs of patients and their families. The Auxiliary was formed in 1930 when 26 local women came together to “lend a hand” to the Moore County Hospital, which had opened the year before. The support of the Auxiliary and of individual donors in the community allowed the hospital to survive the Depression and to flourish in the decades that followed.

In just the last 10 years, the Auxiliary has given $1 million to help enlarge and renovate the Child Development Center, a child care center for the children of FirstHealth employees, and $1 million for the “In Love and Service” Capital Campaign that included a new outpatient department and a Community Hospital Comprehensive Cancer Center for the hospital.

Most gifts to the hospital and, more recently, to FirstHealth have been small by comparison, but together they have totaled many millions. Financial support has come in the form of cash, stock, challenge grants, charitable remainder trusts, bequests and memorial gifts.

From the will of H. Arnold Jackson: In May 1941, my son, Harley Jackson, died as the result of an automobile accident. Although he had volunteered for service in the Army Air Corps, he had not been accepted due to defective vision.

In July 1943, my son, Sheldon Jackson, who was a Lieutenant and Combat Pilot in the United States Army Air Corps, died in the service of his country.

In memory of our sons, my wife and I have contributed to the Moore Memorial Hospital … funds for the construction, equipping, furnishing and decorating of the Emergency Services Department.


After giving $50,000 and then another $100,000 for the Emergency Department, Arnold and Katherine Jackson continued to give. In 1978, their gifts, which then exceeded $1 million, were used to create the Harley and Sheldon Jackson Memorial Fund.

Through wise investment by the Moore Regional Hospital Foundation, the $1 million fund grew to $6 million, even with disbursements through the years for equipment and renovations. Even after a $5 million disbursement for the latest Emergency Department expansion, the Jackson Fund still had $1 million.

“The Jackson Fund is a wonderful example of how the money that people give can, with careful stewardship, be a perpetual source of support for strengthening the hospital’s ability to care for people,” says Robin Cummings, M.D., chairman of the Moore Regional Hospital Foundation Board.

“Some people have the impression that, if they give $100, we immediately go out and spend it. But, in many cases, unless the donor specifies otherwise, we invest it so that it grows and increases in power.”