FirstHealth of the Carolinas

Obtaining Patient Information

For information about a relative or friend, call:

Moore Regional Hospital: (910) 715-1000
Richmond Memorial Hospital: (910) 417-3000
Montgomery Memorial Hospital: (910) 571-5000 

For Media Representatives, call the public relations department at (910) 715-5463 or (910) 715-5376 for a patient condition report.

Patient conditions are given as a one-word condition, which is released provided we have the patient’s authorization.

Federal law (HIPAA) regulates what we can say about patients. HIPAA stipulates that:

  • We never provide the names of patients.
  • We must have the name of the patient before we can release a condition.
  • The only information we can release about a patient is a one-word condition:

Critical: Vital signs are unstable and not within normal limits. Patient may not be conscious. Indicators are unfavorable.

Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.

Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable.  Indicators are favorable.

Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.

 
 
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